Відео

Hi Anele, Thank you for the positive feedback🙂

Good Day Gabriel, We apologise for any inconvenience you may have experienced Kindly contact us on 086 100 3339 for assistance. Warm regards, Defy Customer Care

Hi Sharon, We apologise for the inconvenience caused. Kindly contact us on 086 100 3339 or visit your retailer for assistance Warm regards, Defy Customer Care

Hi Nanga, The spanner size is 10mm Warm regards, Defy Customer Care

Hi, Touch the menu symbol (as shown as the 1st step here) until the lock icon flashes. "On" will appear on the display and you will select the (-) symbol, "OFF" will be displayed once the keylock is deactivated.

Good day, If proper installation by a technician has been done then drainage should seamless when the cycle is done. Possibly the drain pipe is blocked, is hanging too low or improperly installed. You can contact us on 086 100 3339 Warm regards, Defy Customer Care

Good day, A spanner needs to be used to twist and remove the bolts. Warm regards, Defy Customer Care

Good day, A qualified technician should carry out this installation according to the user manual guide. You can contact us on 086 100 3339 to book a technician. Warm regards, Defy Customer Care

Hi, Thank you for your interest. Defy's 17Kg Top Loader washing machine is a superhero of laundry, capable of accommodating big family loads. Warm regards, Defy Customer Care

Hi Mbali, We apologise for the inconvenience. Our dedicated service agents are always here to assist. Kindly contact us on 086 100 DEFY (3339) Warm regards, Defy Customer Care

@@DefySouthAfricaam struggling with this machine please assist

Hi, Stay tuned for more how-to videos- we hope you have found this one useful🙂

Hi, How can we assist?🙂

Hi Judith, Thank you for your interest. There is no button- You will use the knob to adjust temperature for baking or grilling as shown in the video. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Good day, Thank you for choosing Defy. Kindly refer to your user manual on installation and use. Warm regards, Customer Care Team

Hi Kendra, Thank you for the feedback. The user manual included with your unit gives a full guide on removing transit bolts. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Hi Jenna, Thank you for the positive feedback. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Hi Zinhle, Kindly refer to your user manual. Press the Water level and Preset/Air dry buttons simultaneously until Child Lock is off. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Indeed Jabu!😊 Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Hi Vickness, Thank you for the positive feedback🙂 Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Hi Germandt Putter, Kindly find the cleaning video link: ua-cam.com/video/wAYkp_EkQVY/v-deo.html Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Good Day Lutendo, The issue may be your installation or drainage pipe being clogged or too low. Please send your issue and pictures of installation on WhatsApp 086 100 3339 for further assistance. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Good day Nokwanda, Kindly call/WhatsApp our service team on 086 100 3339 for further assistance. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Good day Ayeqas, It depends on your selected functions, the unit will wash, rinse and then spin to partially dry. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Good day Forget, Kindly call/WhatsApp our service team on 086 100 3339 for further assistance. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Amos bodiba

Hi Landile, Please note our products are sold through various retailers and channels and not directly from Defy. You can visit retailers such as Game, Hirschs, Makro etc for financing and applications. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Thank you for the info. And thanks for the innovation and making life easier ❤

Hi Dj Rueqor, Thank you for the positive feedback🙂

​@@DefySouthAfrica im The One who Is Shopping At Shabo's Supermarket In This Video😊♥️♥️Thank You DEFY SOUTH AFRICA.

We love that!🤩 🤩 Thank you for sharing!

Thank you for the positive feedback ezechiel

Hi Hatani, A service call will need to be logged for assessment and resolution. Kindly WhatsApp 086 100 3339 Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Good day Present, Please note our products are sold through various retailers and channels and not directly from Defy. You can visit retailers such as Game, Makro, Hirschs, Takealot, Hifi Corp etc. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Thank you for the positive feedback Alexa😊 Warm Regards, Customer Care Team Defy Appliances (Pty) Ltd

Hi Xoliswa, Kindly ensure that your drain hose is not blocked, is inserted properly and does not hang too low as this affects the drainage. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Hi, The unit accommodates the right water supply. Please ensure that the correct installation was done by a qualified Tech. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Hi Iliya, Kindly contact Mr. Inderjeet Nagpal for further assistance on retailers - inderjeet.nagpal@nhdal.com Warm regards, Defy Customer Care

Hi Delynn, Thank you for the positive feedback😊 Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Hi Delynn, Thank you for the positive feedback😊 Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Hi Sharifa, It is a normally placed on top of the washing machine lid to detect if unit levelled. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

Thank you for the feedback much appreciated

Hi Johannes, Do you happen to still have your user manual? there is a dedicated guide for cleaning your filters with diagrams to assist. Warm regards, Defy Customer Care

Hi, Thank you for raising this concern for our attention. We acknowledge that our Air fryer user manual needs improvement, we are working to create more guidance around the functions and use of the unit. Warm regards, Defy Customer Care

​@@DefySouthAfrica I had a question on the spacer placement and the function of the three plastics behind the freezer the 210lts model.

Hi Marie, Ladies and even the gents would definitely appreciate that feature😉 We are constantly committed to improving our innovations.

Hi Rudene, Do you need assistance? Kindly provide a brief description and we will assist further🙂